Pro Tip: Add-On Services
Imagine this: Your client initially calls you because they want a graveside garden planted. While you’re out there, you notice the headstone is covered in lichen. What do you do? Feel free to recommend your cleaning service!
Remember that your clients hired a professional for a reason! So, let them know about other services you offer, whether it’s a headstone cleaning, anniversary bouquet, or winter log. It’s not sales pressure, but an offer to help your clients take the best care of their loved one’s final resting place. And if they say “no” today, they may change their mind in the future. And you’ll be right there for them.